Creating a Culture of Care

Creating a Culture of Care


Chamberlain’s vision is to graduate extraordinary healthcare professionals who transform the health of people worldwide. We do that through our Culture of Care, Chamberlain Care®, which focuses on three things:

  • Caring for ourselves
  • Caring for colleagues
  • Caring for students

We believe that students who are exposed to the concepts of care and service on a daily basis will internalize them, just as they internalize the knowledge and skills they need to master. This philosophy is built into everything we do at Chamberlain and is a key to student success.

Through a seven-year journey, Chamberlain created an organizational culture and work climate in which students and colleagues thrive – a culture where students are cared for in a way that can improve their chances of success, and that can provide an advantage in attracting and retaining high quality and effective faculty and staff.

In September, the Chamberlain community celebrated the official release of a book edited by Susan Groenwald, PhD, RN, ANEF, FAAN, Chamberlain University president, with several chapters authored by our own Chamberlain colleagues.

Designing & Creating a Culture of Care for Students and Faculty: The Chamberlain University College of Nursing Model was released at the National League for Nursing (NLN) Education Summit, as part of the NLN tradition of publishing new works of scholarship and launching them during its annual event.

The Chamberlain University College of Nursing Model book coverWith this book, Chamberlain colleagues tell the story of what sparked the idea of Chamberlain Care, how to put it in action at the leadership level and then how faculty and students can be enculturated to become Culture of Care ambassadors in tangible ways.

This is a momentous milestone for the efforts it took to make Chamberlain Care a reality for Chamberlain. The hope is for the book to help influence cultural transformation in healthcare for other organizations as well. We congratulate the many colleagues who were also contributors to the book:

  • Kellie Bassell, EdD, MSN, RN, CNE
    dean, curriculum and instruction
  • Carole Eldridge, DNP, RN, CNE, NEA-BC
    vice president, post-licensure and graduate programs
  • Laura Fillmore, DNP, MSN, RN, CNE
    director, pre-licensure program
  • Linda Hollinger-Smith, PhD, RN, FAAN, ANEF
    associate provost
  • Chad O’Lynn, PhD, RN, CNE, ANEF
    director, evaluation and innovation
  • Candace Phillips, PhD, RN, APRN, CNM, CNE
    assistant dean of curriculum and instruction, DNP program
  • Carla Sanderson, PhD, RN
    University provost
  • Richard Cowling, PhD, RN, AHN-BC, ANEF, FAAN
    vice president of academic affairs (2011-2017)

Designing & Creating a Culture of Care for Students and Faculty: The Chamberlain University College of Nursing Model is available for purchase in the NLN Bookstore at


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Chamberlain University
National Management Offices
3005 Highland Parkway
Downers Grove, IL 60515
A Proud History
For over 125 years, Chamberlain University has been preparing extraordinary nursing graduates.